Patient Representative - Fort Mill

Posted Wednesday, January 14, 2026 at 5:00 AM

For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers and patients through advanced imaging technology, 40+ convenient locations, and 500+ team members – 90% of whom directly touch patient care. Our mission and vision are to be recognized as the premier radiology expert, where people come first - solidified through collaborate teamwork and quality-driven, customer focused services.

Charlotte Radiology values each individuals’ unique perspectives. Here, you will be a valued member of a larger diverse and inclusive team of experts all invested in one common goal – delivering exceptional care to our patients.

• Assist with checking in patients, registering, checking that authorization is in place, scheduling on site patients as needed, collecting payments, and communicating with clinical staff and patients to help maintain office flow and efficiency
• Provide day to day support to the Outpatient Breast and CIS sites in the business office
• Schedules and reschedules appointments for walk in patients
• Schedules breast biopsies for patients that need follow up care
• Responsible for obtaining diagnostic referrals from referring providers as needed
• Patient reminder calls
• Data entry of patient information
• Answer/Screen/Forward incoming calls
• Various duties as they arise

Shift: Monday-Friday 8a-5p

• Less than 1 year of Medical Office experience
• Ability to read and interpret medical reports
• Basic knowledge of coding and charging
• Computer savvy
• Excellent communication and customer service skills
• Professional demeanor
• Ability to work independently and with a team
• Strong time management and organization skills
• Self-motivator
• CPR certification preferred
• Familiarity with mammography office setting, preferred
• Ability to withstand long periods of walking and standing

Charlotte Radiology offers competitive base salary and comprehensive health and welfare benefits including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Telehealth, Disability, Employee Assistance Program, and 401k Retirement Savings.

Charlotte Radiology is an equal opportunity, at-will employer, and administers all personnel practices without regard to race, color, religion, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.