Hotel General Manager Job Fort Mill area,South Carolina USA,Hospitality / Hotel / Catering

We are seeking a highly motivated and experienced General Manager to lead our Hilton-branded select-service hotel located in the Charlotte, NC area. As the General Manager, you will be responsible for overseeing all aspects of hotel operations, including guest satisfaction, financial performance, employee engagement, and leadership development.

Key Responsibilities:

Demonstrating exceptional hospitality and customer service skills to ensure an outstanding guest experience

Building and leading a high-performing team to achieve all operational and financial goals

Developing and implementing strategies to drive revenue growth, improve profitability, and manage expenses

Creating and maintaining a positive work environment that fosters teamwork, open communication, and employee engagement

Ensuring compliance with all brand standards, policies, and procedures

Identifying and addressing opportunities for improvement in guest satisfaction, employee satisfaction, and financial performance

Managing relationships with key stakeholders, including ownership group, brand representatives, and local community leaders

Requirements:

Minimum of 5 years of experience as a General Manager in the hospitality industry

Bachelor's degree in Hospitality Management or related field preferred

Strong leadership, communication, and interpersonal skills

Ability to effectively manage multiple priorities in a fast-paced environment

Solid understanding of hotel financials and revenue management principles

Proficiency in Microsoft Office and hotel property management systems

Hilton brand experience is preferred

Join our team and help us deliver unparalleled guest experiences while driving exceptional financial results. Please submit your resume for consideration.

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