Field Service Tech

If you are interested in this position, please e-mail your resume in a word document to

Duties & Responsibilities

• Will implement, monitor & provide technical support for customer IT environments, typically integrated with instrumentation.
• Will Administer connectivity of customer’s Windows based platform.
• Support of the operating system, desktop hardware & peripherals, instrument-controlled software, core desktop applications and imaging of computers.
• Manage set-up, retirement, and relocation of equipment.
• Implements Windows based security, included but not limited to: user/group permissions, file/folder permissions, group policies & security policies.
• Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve overall support of the desktop platform in a timely manner.
• Ensures adherence to client’s corporate policies through periodic reporting & compliance programs.
• Acts as the technical support contact for IT vendors.
• Repairing & troubleshooting instrument related computers and escalating issues for users.
• Provides technical support for new system validations and change management efforts.
• Maintain a physical inventory of lab equipment, PC’s, software, and other information specified by the user.
• Acts as client Liaison for software/hardware related inquiries.

Skill Requirements

Associate degree or higher and 2 years of industry technical experience to include Windows technologies including Microsoft Office, networking, remote computing and backup systems. Relevant work experience will count in place of degree considered.

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