PHARMACY​/TECHNICIAN

About the Role

Provide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, ensuring a safe, clean, and inclusive environment, and delivering the right products and services at the right time with fair and accurate pricing. Provide direct patient intervention by offering health and wellness services and experiences consistent with state and federal laws.

Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The Kroger Family of Companies offers comprehensive benefits to support your well‑being, including access to the following:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through the industry‑leading Continuing Education program.
• Vast potential for growth through an abundance of training programs and diverse career pathways.

• High School Diploma or GED
• Must be 18 years old
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position

• Any previous comparable experience
• Any equivalent experience as a pharmacy clerk
• EPRN familiarity
• Compliance with local, state, and federal regulations and reporting of any illegal activity, including robbery, theft, or fraud
• Compliance with food safety, sanitation, and safety guidelines and programs according to company, local, state, and federal health code regulations; ability to identify unsafe conditions and notify store management
• Understanding and performing ordering functions with primary and secondary wholesalers
• Understanding and following company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements, and supplies
• Maintaining departmental standards, including keeping clean and organized workstations and customer waiting areas
• Counting, measuring, and preparing specified products using company best practices
• Accurate billing procedures to assure best value to the customer and the company
• Answering phone and triage calls and inquiries as appropriate
• Adhering to guidelines on accepting and tendering vendor coupons, limits on cash shortages, and company shrink guidelines
• Operating the cash register and following all cashier handling policies to prevent loss, including tendering electronic fund transactions such as Credit/Debit Cards, EBT, Gift Cards, and cash and check transactions
• Providing a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assisting the pharmacist in all responsibilities except those requiring a pharmacist’s professional judgement
• Understanding and adhering to HIPAA regulations and the company’s policies regarding the same
• Supporting company health and wellness initiatives
• Putting away legend orders, including Central Fill deliveries
• Ability to work cooperatively in a high‑paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Providing support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Entry level

Part‑time

Health Care Provider