Administrative Assistant - UM

Job Details:

Job Location:

CNSWFL Altamont - Ft Myers, FL 33901, Position Type:
Full Time, Education Level: High School.

State:
Florida

Program:
Children’s Network of Southwest Florida, LLC

Reports to:

Contracted Services Supervisor

FLSA Status:
Non-Exempt

Job Description:

Statement:
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

The Children’s Network of Southwest Florida is committed to working with the community to protect children and preserve families.

To provide administrative assistance to the Contracts and Utilization Management staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Scans and indexes UM documents into ASK System; verifies posting to system and corrects errors.
• Monitors progress of Comprehensive Behavioral Health Assessment (“CBHA”) referrals by maintaining a log of CBHA referrals received, tracking and processing CBHA’s when received from providers. Distributes to Case Managers and Children’s Legal Services.
• Attends contract team meetings and records minutes.
• Assists contract staff with creation of files, communication with providers, and closure of contract year.
• Assists UM Liaisons with processing community requests, including coordinating the distribution of gift cards.
• Plans for meetings and appointments.
• Answers, screens, and routes telephone calls as needed.
• Schedules meetings, prepares agendas and records minutes.
• Assists in the processing of expense reports, as well as office supply orders.
• Cultivates an effective communication system with the Case Management Organizations (“CMO’s”) and providers within the Children’s Network.
• Prepares routine correspondence as needed.
• Other duties may be assigned as special projects may be requested.

Provide coverage when the Receptionist/AA is out on sick leave or on vacation, as well as other times that the Receptionist/AA may need coverage.

CNSWFL’s work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm.

Travel in and outside of Circuit 20 (Lee, Charlotte, Collier, and Hendry/Glades counties) is required.

All employees must complete fifteen (15) hours of on-line or classroom Training on an annual basis. If the employee is a Certified Child Welfare Professional, Training hours must total twenty (20) annually.

This position has no supervisory responsibilities.

High School Diploma / (G.E.D.) required, plus a minimum of two (2) years related work experience; or an A.A. Degree, plus one (1) year of related work experience.

Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, copier, and mail machine. Minimum typing speed of 50 wpm; excellent word processing skills. Must be competent with Microsoft Office Suite programs, including Word, Excel, Power Point, Access, Publisher, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling;

excellent written and oral communication skills; effective listening skills; ability to work…