AT&T Wireless Member

Solomark Solutions , a people-oriented marketing firm, is recruiting an AT&T Wireless Support Member for our AT&T outreach. The AT&T Wireless Support Member will specialize in connecting customers with cutting-edge mobile devices and personalized data plans.

As an AT&T Wireless Support Member , you will be the friendly voice helping customers navigate their choice in smartphones and wireless plans. Our intensive training program is designed to build the AT&T Wireless Support Member expertise in mobile connectivity, sales fundamentals, and customer account management from the ground up.

Key Responsibilities of the AT&T Wireless Support Member

• Recommend AT&T mobile devices, wireless plans, and connectivity tools based on customer usage patterns and service goals.

• Launch structured outreach campaigns to promote bundled upgrades, data plans, and mobile service enhancements.

• Guide customers through account setup, plan selection, and activation workflows using CRM platforms and approved AT&T protocols.

• Log customer interactions, purchase intent, and service milestones to support campaign tracking and performance reporting.

• Coordinate with internal teams to resolve provisioning delays, documentation gaps, and service escalations across AT&T’s mobile ecosystem.

• Share customer insights and engagement trends to refine outreach strategies and improve mobile service delivery.