Customer Support Specialist

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Location:

Fort Myers, FL, US, 33913

Requisition Number: 237538

Cintas is seeking a Customer Support Specialist to identify and drive the execution of customer requirements and critical projects while supporting the sales and account management teams. Responsibilities include thorough data analysis and auditing with conclusions that contribute to decisions; internal and external communication that ensures accountability, execution and customer satisfaction; and critical project/process management and improvement involving multiple resources. The Customer Support Specialist promotes customer satisfaction, profit/sales growth and retention, compliance and process efficiencies.

Required

• High School Diploma/GED;
  Bachelor's degree in Business, Marketing or other relevant business discipline preferred
• 1+ years' office experience
• Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and intranet/internet
• Ability to travel up to 10%
• Valid driver's license

Preferred

• 1+ years' account/customer relationship management
• Proven experience in problem resolution with collaboration
• Proficiency with Microsoft Office Access and Contact Management system

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.

Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Sales
Organization: Fire
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Nearest Major Market: Fort Myers
Nearest Secondary Market: Cape Coral
Job Segment: CRM, Relationship Manager, Data Analyst, Compliance, Customer Service, Technology, Data, Legal