Engagement Coach

At Acceleration Academies, we believe in transforming the lives of students who have disengaged from traditional schooling to achieve their high school diploma through personalized, flexible learning and innovative educational practices, we empower young adults to earn their high school diploma tuition-free. Partnering with school districts nationwide, our dropout recovery and student re-engagement programs are supported by cutting-edge technology and a commitment to compassionate, impactful teaching.

The Role The Engagement Coach is at the heart of our mission, building meaningful relationships with students to support their journey toward earning their high school diploma. Our coaches act as mentors and advocates, providing both academic and non-academic support while fostering an environment where students feel valued and empowered.

This role is highly relationship-driven and persistence-focused, requiring consistent outreach, problem-solving, and a commitment to understanding and removing barriers that prevent students from attending and progressing.
This role is ideal for recent graduates or early-career professionals looking to build experience in education, student support, or case management.
This is a temporary, part-time Grant funded role.

Key Responsibilities

• Assist with the registration and enrollment process for new students
• Provide comprehensive support during student orientation to set the stage for success
• Act as a case manager for a designated cohort of students, monitoring and documenting regular attendance
• Implement the Acceleration Academy Retention Protocol through proactive outreach including texts, calls, and home visits
• Identify root causes of disengagement and work to remove barriers, not just complete outreach attempts
• Utilize technology tools for efficient daily monitoring and maintenance of student attendance and retention records
• Deliver one-on-one academic support and interventions to facilitate student learning and complement the work of center professionals
• Proctor unit tests one-on-one and support small group proctoring in the virtual school setting
• Collaborate closely with the student support team to track learning pathways, monitor behavior, and implement transition plans including incentive programs
• Partner with team members to problem-solve student challenges and improve engagement outcomes
• Engage in professional development activities to enhance academic support practices

Behavior Management & Site Operations

• Support daily site-level behavior management including monitoring noise level, phone use, and language standards
• Assist with check-in table and comeback corner monitoring on rotation with the broader team
• De-escalate student conflict or irate situations calmly and professionally without escalating tensions
• Hold Graduate Candidates to high expectations while validating their experiences and identifying solutions
• Participate in academy meetings and school or community events
• Support home visits and local travel as needed to re-engage students
• Perform additional duties as assigned to support the overall mission of the academy

Advocacy

• Advocate for students by assisting in identifying solutions and connecting them to academy staff for academic and non‑academic support

What We're Looking For

Education: Associate degree preferred, but non-traditional life experience in education, youth mentorship, or case management will be considered

Experience: 2+ years of relevant experience preferred; candidates with lived experience navigating hardship, working while in school, or overcoming barriers to education will also be considered

Availability: Must be available to work the 5-6 hours a day

Relationship Building: Strong ability to build genuine, trust-based relationships with…