Water​/Wastewater Client Service Manager

Ardurra’s innovative water and wastewater engineers collaborate closely with clients to plan, design, permit, and construct systems that address their needs comprehensively. This approach allows our clients to make smarter investments, resulting in lower life cycle costs and additional benefits.

As a recognized leader in Florida and the Southeast's water industry, Ardurra's projects encompass treatment and infrastructure initiatives for municipal and institutional clients. Our work ranges from drinking water supply to water reuse and wastewater management.

The Client Management team plays a vital role as a trusted advisor to long-time existing clients and new clients. This highly strategic position is ideal for someone who takes pride in exceptional client service, innovation, and collaboration.

The Client Service Manager will focus on new client business growth, project delivery leadership, building a talented team and mentoring the engineering staff. The position will collaborate with regional and national water / wastewater engineering expertise to share resources and leverage capabilities to expand Ardurra’s greater Fort Myers area business. The role will have the opportunity for leadership in one of, if not the fastest growing water engineering firms in the country.

• Establish, nurture, and maintain strong relationships with both clients and staff
• Present solutions and outcomes to client and internal stakeholders
• Establish innovation and solutions through inquisitive-minded client engagement and listening skills
• Develop proposals as required in response to requests for proposals / qualifications and lead Ardurra in teaming opportunities
• Collaborate and develop relationships with external strategic partners
• Support the delivery of water resources, water, and wastewater projects

• Bachelor’s Degree in Civil, Environmental, Mechanical or Chemical Engineering from an ABET accredited college is required
• Minimum of 8 years’ progressive experience required designing and delivering projects in the (relevant) market sector
• Experience in managing production and treatment projects as well and / or experience performing design and construction management
• Advanced understanding of principles and state regulations is required
• Candidate must be self-motivated, able to lead or assist a project team to completion of multiple projects simultaneously
• Ability to effectively communicate both verbally and in writing

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program.

We have made a deliberate and focused commitment to nurture a people-centric culture where people are : valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.