Ops Investigation Specialist Ii

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Date:
Jan 8, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 867742

Agency:
Department of Health

Working Title:

OPS INVESTIGATION SPECIALIST II -

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

This is work examining, evaluating, inspecting, monitoring and/or investigating eligibility and/or conformity with laws and regulations governing legal compliance of licenses, licensees, permits, and permit holders, examining various business entities and financial records, and other compliance and enforcement activities not classified elsewhere.

• Complete assigned routine, new opening, change of location, apprentice and closing inspections of healthcare facilities and/or establishments.
• Investigate possible criminal violations of applicable laws and/or the alleged violations in health care facilities.
• Demonstrate good public relations with licensees, the general public, local authorities, and other state agencies through personal contact and communication.
• Coordinate with Investigators for the Department of Health alleged violations through inspections, investigations, and audits relating to Florida Statutes and appropriate Board Administrative Rules governed by the Department of Health. Investigations may include interviewing witnesses and obtaining pertinent information related to determination of compliance with State inspection requirements.
• Evaluate relevant eligibility information. Determine eligibility or liability and approves or disallows application or license.
• Visit establishments to determine that valid licenses and permits are displayed and that licensing standards are being upheld.
• Conduct inspections/investigations of agencies and individuals performing regulated activities for compliance with applicable laws and regulations.
• Warn violators of infractions or penalties.
• Assist attorneys in the prosecution of cases.
• Coordinate and promote regulatory/consumer services research and education.
• Confer with officials, technical, or professional specialists and interview individuals to obtain information or clarify facts.
• Prepare reports of activities, evaluations, recommendations, and decisions.
• Maintain and provide information and documents and responds to questions from individuals or groups concerning permits, regulations, or disciplinary actions.
• Interpret laws, administrative orders and governmental regulations, or provisions related to regulation for individuals and/or employers.
• Perform other duties as required.

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar;

understanding written sentences and paragraphs in work related documents; communicating effectively with others in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; ability to plan, organize and prioritize work assignments; ability to work independently; investigating and researching; knowing how to find information and identifying essential information; finding ways to structure or classify multiple pieces of information;

inspecting and evaluating the quality of products; using logic and analysis to identify the strengths and weaknesses of different approaches; ability to maintain a high degree of accuracy and close attention to detail; ability to maintain strict confidentiality. Incumbent must be able to drive a state-owned vehicle for more than two hours and greater than 100 miles per day, and to navigate the roadways and find street addresses using road maps or internet street search programs to perform inspections at healthcare‑related business establishments and facilities.

• High School Diploma or equivalent; AND
• Four (4) years of professional experience from one or more of the following fields: investigative, law enforcement, working in the juvenile or adult criminal justice system, regulatory inspections, regulatory compliance, resource protection, affirmative action, equal employment opportunity, regulatory work as a paraprofessional or higher, claims adjusting, auditing, financial examining, land appraisal work, land use planning or consulting, land acquisitions, social work, human relations, personnel, working as a licensed healthcare professional regulated by the Division of Medical Quality…