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Patient Care Specialist II

Job in Fort Myers, Lee County, Florida, 33916, USA
Listing for: Mosaic Health, LLC.
Full Time position
Listed on 2026-01-05
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
** Job Description Summary
** Front Desk Associate/Patient Care Specialist    Millennium Physician Group    Full Time (Monday-Friday)    Join our dynamic medical team as a Front Office Associate and be at the heart of our mission to provide exceptional healthcare services to our community. In this fast-paced environment, you'll be the face of our clinic, ensuring every patient's visit starts with a warm welcome and efficient check-in process.

If you thrive in a high-energy setting, love working with people, and have a passion for delivering outstanding customer service, this is the perfect opportunity for you.
As a Front Office Associate, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease.

Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their visit. If you're ready to make a meaningful impact in the healthcare industry, apply now to be apart of our dedicated team!
Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.
Objectives of this role    Provide an exceptional patient experience  Ensure efficient appointment and scheduling management  Keep accurate records  Maintain confidentiality and secure confidential data  Support physicians and nurses in providing accurate and organized care  Ensure efficient patient management processes  Cultivate confident relationships with new and existing patients  Act as a liaison between providers, patients, and visitors  Maintain a clean and accessible medical office  Remain knowledgeable and equipped to handle evolving needs  Responsibilities    Greet patients with a friendly demeanor  Assist with check-in procedures  Maintain accurate patient records  Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations  Maintain and organize the electronic appointment system  Adhere to privacy regulations such as HIPPA  Actively participate in team meetings, share insight and provide support to colleagues when needed  Required skills and qualifications    High School Diploma or equivalent  Knowledge of medical terminology  Proficient in using computer systems and electronics health records and systems (EHR/EMR)  Familiar with scheduling software, billing systems, and basic data entry skills  The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.  

Preferred skills and qualifications    3-6 months related experience  Experience working with Athena software  Bilingual  Apply now to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.
This position earns competitive compensation plus a full benefits package including 401(k) with match and 3 weeks of PTO! We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
** How will you make an impact & Requirements
**** Front Desk Associate/Patient Care Specialist
**** Millennium Physician Group
**** Full Time (Monday-Friday)
** Join our dynamic medical team as a Front Office Associate and be at the heart of our mission to provide exceptional healthcare services to our community. In this fast-paced environment, you'll be the face of our clinic, ensuring every patient's visit starts with a warm welcome and efficient check-in process. If you thrive in a high-energy setting, love working with people, and have a passion for delivering outstanding customer service, this is the perfect opportunity for you.

As a Front Office Associate, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease.

Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their…
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