Insurance Services Specialist - Outpatient Insurance Services - Orion Building
Job in
Fort Myers, Lee County, Florida, 33916, USA
Listed on 2026-01-28
Listing for:
Lee Health
Full Time
position Listed on 2026-01-28
Job specializations:
-
Healthcare
Healthcare Administration, Medical Billing and Coding, Medical Receptionist
Job Description & How to Apply Below
Insurance Services Specialist
Outpatient Insurance Services (OIS), Lee Health
📍 Orion Building | 6630 Orion Drive, Fort Myers, FL 33912
🕒 Full Time | Shift 1 | 8:00 AM – 4:30 PM
💰 Pay Range: $20.50 – $24.09/hr (Minimum to Midpoint)
About the RoleAre you someone who thrives in medically based insurance workflows, loves interpreting complex information, and enjoys being a key part of the patient financial experience?
As the first point of access for Lee Health patients, our Insurance Services Specialist plays a vital role in ensuring accurate, timely, and complete financial clearance.
Responsibilities- Verify insurance coverage & benefits
- Complete authorizations and financial screening
- Communicate with patients, payers, and internal teams
- Navigate multiple systems through high-volume work queues
- Apply medical terminology and analytical skills to secure correct reimbursement
- Verbal communication (telephone-heavy role)
- Multi-system navigation & data interpretation
- High-volume task prioritization
- Analytical thinking
- Customer service with a professional, supportive tone
Knowledge of medical terminology is required to obtain accurate authorizations.
Education Requirements- High School Diploma or Equivalent Required
- Clerical/Administrative Experience
- Healthcare Insurance Workflows Experience
- Proficiency with Epic EMR (Preferred)
- Customer Service Experience (Preferred)
- No licensure required
- No certifications required
- Strong communication & interpersonal skills
- Tech savvy with solid computer proficiency
- Basic math competency
- Experience with insurance verification or medical billing is a plus
- Ability to stay organized, flexible, and composed in high-volume environments
Fort Myers, Florida
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