LEAD TEAM MEMBER - in FORT MYERS, FL S25979

pOpshelf seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items.

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• The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader.
• Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.
• Provides superior customer service to exceed the customer’s expectations.
• Model product knowledge and selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Assist in merchandising the store in a way that is appealing and maintains customer excitement to shop at popshelf.
• Rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Ensure store condense and reset standards are maintained consistently to provide a clutter-free shopping environment.
• Follow company policies and procedures as outlined in the SOP manual and Employee Handbook.
• Operate cash register and scanner to itemize and total purchases, handle payments, bag merchandise, and assist customers as necessary.
• Assist customers in self-checkout at multiple terminals when needed.
• Open and close the store under direction of the Store Team Leader in their absence.
• Other duties as necessary in the absence of leadership.

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

• Frequent walking and standing.
• Frequent bending, stooping and kneeling to operate check-out stations, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as handheld scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasional climbing (using a ladder).
• Ability to drive own vehicle to deposit money and attend training meetings.
• Fast-paced environment; moderate noise level.
• Exposure to strong scents and fragrances.
• Occasionally exposed to outside weather conditions and wet floor surfaces.
• Occasionally exposed to household and industrial cleaning solutions.

pOpshelf is an equal opportunity employer.

• Entry level

• Full-time

• Management and Manufacturing

• Retail