Wireless Zone Store Manager

Overview

Wireless Zone, a Verizon Wireless premium retailer, is the nation's largest wireless retail franchise with over 400 stores and growing. We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.

• Competitive pay (base plus commission)
• Benefits – paid time off, medical/dental and more!
• On‑going training on the latest technology
• A fun, fast paced work environment
• A growing company with lots of opportunity for growth

• Sells all products and services offered by the Company; meet all sales objectives.
• Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
• Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.
• Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
• Handle service inquiries from customers; provide efficient, courteous customer service and assistance in all aspects of product offerings and services.

• Using competitive spirit to meet and exceed assigned sales goals.
• Staying up‑to‑date on the latest data/entertainment technology and devices.
• Understanding customers' needs and helping them discover how our products meet those needs.
• Multi‑tasking in a fast‑paced team environment.
• Working a variety of hours including weekends, evenings and holidays with occasional overtime.
• Educating and engaging customers through product demonstrations.
• Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note.
• Position may be commissioned and quota based.
• Coach/train/develop store staff.

• 1‑3 years retail/customer facing/sales experience preferred.
• 1‑3 years of management experience preferred.

Fort Myers, FL – $70,000.00–$80,000.00 (Full‑time).