Field Service Technician

Field Services Technician

Location:

Fort Myers, FL

• Source and order parts for customers.
• Diagnose and repair small engines/equipment.
• Maintain current knowledge of Northern Tool + Equipment's national and private label brands.
• Complete all reports and forms required in conjunction with work assignments.

• 3+ years of experience repairing and maintaining small engines (2-year certification preferred).
• The skills to clearly explain the diagnosis and repair of the machine to the customer.
• Troubleshooting and diagnostic skills, including 110- and 220‑volt electrical systems.
• Demonstrated accuracy and thoroughness.
• Ability to travel locally and regionally up to 50% of the time with occasional overnight stays.
• Ability to recognize and observe all safety and security procedures.
• The desire to treat others with respect and contribute to building positive team spirit.
• The drive to work with integrity, always upholding company values, while operating a profitable service business.
• State driver's license and any required qualifications to operate the mobile service vehicle.
• Strong organizational skills and fluency with Microsoft Office.
• Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems.
• Extensive experience with electrical systems, plunger driven or axial pressure washer pumps and unloader systems, hydraulic theory, and associated diagnostic equipment and procedures.

Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota’s Iron Range, where our blue‑collar work ethic and commitment to serving the people who do the tough jobs was born. With over 130 retail stores across 24 states, we are dedicated to serving professional tradespeople and weekend warriors alike.

• Competitive hourly pay: $21.00 – $34.47, based on skills and experience.
• Full‑time schedule (Monday‑Friday) with flexible options.
• Comprehensive benefits for employees working 30+ h/wk: medical, dental, vision, 401(k) with company match.
• Generous employee discount on Northern Tool + Equipment products.
• Daily Pay option for financial flexibility.
• Paid holidays and time off—including Easter, Thanksgiving, Christmas, and five other federal holidays.
• Incentive programs for eligible employees.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Retail

Apply now to join Northern Tool + Equipment and become part of a community that supports your success.