Commercial Kitchen Equipment side​/Cold side Service Technician

Overview

Tri Mark USA is the country's largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit:

Service Technician - All Levels (Associate, Service, Senior)

Join the Team that Powers the Kitchens of America!

If you've ever wondered who keeps restaurant kitchens, stadium concessions, and hospital cafeterias running smoothly - it's us. Tri Mark USA is the country's largest provider of design services, equipment, and supplies to the food service industry. From coast to coast, we bring culinary dreams to life with expert design, top-quality equipment, and legendary customer support. Founded in 1896, Tri Mark combines small-business heart with big-company muscle - and our people are the secret sauce.

We live by our I.C.A.R.E. values - Integrity, Customer Service, Accountability, Respect, and Excellence. Learn more at

Why You ll Love It Here

We don t just say we take care of our team - we prove it.

Fully Equipped for Success - You ll get a company van or truck, a company credit card for all travel expenses, a company cell phone, and every tool and material you need to crush it in the field.

Pay Perks - Our Service Technicians are paid Portal to Portal.

401(k) Match & Bonus Opportunities - We invest in your future and celebrate your wins.

Continuous Learning - Hands-on manufacturer training, tuition reimbursement for certifications, and CFSP prep programs - all covered.

Benefits that Fit Your Life - Effective day one:
Medical, Dental, Vision, Pet & Legal Insurance and paid time off for Community Service.

Career Growth - We promote from within, offering clear paths from Associate Technician to Senior Technician and beyond.

What You ll Do

Technical Excellence

• Diagnose, repair, and install a wide range of commercial kitchen equipment - from refrigeration to cooking and dishwashing systems.
• Handle on-call rotation and complex troubleshooting with confidence.
• Keep your company vehicle, tools, and parts organized, safe, and ready for action.

Team Player & Mentor

• Depending on level, learn from experienced technicians or mentor junior team members.
• Share best practices and collaborate to strengthen team expertise.

Safety First

• Lead and follow safety protocols - ensuring every install and repair meets manufacturer standards.
• Perform safety checks on tools, vehicles, and equipment regularly.

Communication & Reporting

• Use your company tablet to document work orders and service reports accurately.
• Partner with customers, manufacturers, and sales reps to ensure top-notch service.

Problem Solver

• Bring creative thinking to challenging repair situations.
• Know when to call in reinforcements - and when to lead the solution yourself.

What It Takes

• Associate Technician: Entry-level role for individuals with mechanical aptitude, a willingness to learn, or related technical education.
• Service Technician: 1-2 years of experience servicing or installing commercial kitchen or refrigeration equipment.
• Senior Service Technician: 3+ years of advanced, hands-on experience leading complex installations and mentoring others.
• Technical or trade school training preferred (especially refrigeration).
• Valid driver s license and clean driving record required.
• Strong communication skills and ability to work independently.
• Ability to travel up to 25% for training in the first two weeks.
• Ability to pass a background check and drug screen post offer acceptance.

Physical Requirements

• Lift up to 75 lbs. safely.
• Stand, bend, kneel, crawl, and climb as needed - this job keeps you moving!
• Use hands and tools with precision and care.

Ready to roll?

Join a company that gives you the training and trust to build a lasting career. At Tri Mark, every technician matters - whether you re starting out or ready to lead. We don t just fix equipment; we fuel the food service industry that keeps America cooking.

Disclaimer:
The range provided represents the national average pay range for this position and is considered a general guideline. Pay reflects candidate s qualifications and may be higher or lower based on geographic location. Other factors include responsibilities, education, experience, knowledge, skills, and abilities, internal equity, and applicable laws.