Fitness Front Desk Associate

Colonial Country Club
9181 Independence Way
Fort Myers, FL 33913, USA

We're hiring a [PART-TIME] Fitness Front Desk Associate in sunny Fort Myers, FL

At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you’re just kickstarting your career or have a long‑standing passion for hospitality and customer service, there’s an exciting new opportunity for you at Colonial Country Club. Engage with guests from all over, providing a first‑class experience and dedicated service they will carry with them long after they’ve left our premises.

Ideal candidates are highly motivated, customer service‑oriented, and possess strong communication and interpersonal skills. Front Desk Attendants provide friendly, efficient service to club members and guests. Responsibilities include assisting members throughout the club’s wellness, aquatics, community center, racquets, and bocce operations. Preference will be given to applicants who are currently fitness professionals or have a background in fitness training; however, previous experience is not required for individuals interested in starting a career in the fitness industry.

Candidates must have flexible availability, including the ability to work on weekends, evenings, and holidays as needed.

Responsibilities

• Performs opening and closing procedures as determined by Wellness and Nutrition Manager.
• Responsible for accountability of POS transactions made.
• Collects applicable fees from members/guests and outside patrons as they arrive.
• Makes class, court, clinic, lesson and special event reservations, in person or by phone.
• Assists Membership Manager with member outreach, delivering the highest standard member experience.
• Assists with monthly physical inventories if applicable.
• May work with coaches to facilitate orderly start times of wellness offerings.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required/needed.

Education and Experience Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or coworkers, the manuals for the equipment the associates may use are in English).
• Retail sales experience is preferred.
• Computer proficiency including but not limited to POS, Microsoft Office applications, social media and other programs related to the wellness department.

Working Conditions

• Frequently stands and uses hands, reaches with hands and arms, talks or hears.
• Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches.
• Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.
• Occasionally works in outdoor weather conditions.
• Noise level is moderate.

What We’re Looking For

• A warm, professional, and member‑focused demeanor.
• Strong attention to detail and ability to multitask in a fast‑paced environment.
• Confidence interacting with a 55+ membership demographic.
• Ability to problem‑solve calmly and independently.
• Team‑oriented mindset with a willingness to learn multiple departments.

For More Information about Colonial Country Club, Fort Myers, FL please visit:

About Troon
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

For more information about the Troon Experience, please visit

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.