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Retail Supervisor

Job in Fort Nelson, BC, V0C, Canada
Listing for: The FSJ Co-op
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Operations Management, Retail & Store Manager
  • Retail
    Operations Management, Retail & Store Manager
Job Description & How to Apply Below
Volunteer Experience
· Work Experience
· Work & Career
We are hiring a Retail Supervisor for our 114 Avenue Gas Bar & Car Wash site in Fort St. John. The successful candidate will be the first line of leadership, guiding a team of gas bar attendants to deliver a top-quality customer experience.

Who We Are
Fort St. John Co-op is a growing member-owned business with over 70 employees that has proudly served the Peace-Liard region for over 80 years. With a strong foundation in fuel, convenience, and bulk petroleum. We operate with a local focus, guided by our values of Integrity, Commitment, and Responsibility, and our mission to reinvest the Co-op’s profits back into our communities.

Key Responsibilities

Encouraging a top-quality customer experience by coaching and guiding Team Members

Support training and development of the team to encourage continuous improvement

Maintaining exceptional site standards

Guide and enforce Co-op policies and procedures

Ensure consistent quality and service of product offerings and programs

Support engagement initiatives, process improvements, and policy updates

Competencies

Ensures Accountability – Taking responsibility for actions, decisions and outcomes

Directs Work – Provides instruction and oversight to the team

Customer Focus – Creating a customer-centric environment that enhances loyalty and retention

Other expected competencies include:
Instills Trust, Drives Results, Manages Conflict, and Decision Quality.

Qualifications

2+ years of front-line retail or customer service experience

1–3 years of leadership experience, or relevant post-secondary equivalency

Familiarity with BC Employment Standards, Food Safety, and WorkSafeBC legislation

Strong familiarity with technology, troubleshooting and managing high-pressure environments

Ability to safely lift 55lbs (20kg) and carry it 100 meters repeatedly

English proficiency CEFR B2+: meet safety and customer-service standards.

Compensation and Benefits

Competitive salary (based on experience and education)

Comprehensive benefits and employer-matched pension (CSS)

Employee discounts, vacation, and performance incentives

Professional development opportunities

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