Team Member, Petsense
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply
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OverallJob Summary
This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.
Essential Duties and Responsibilities- Thank the Customer
- Engage with the customer and/or pet
- Advise on products or services
- Make it Memorable
- No experience required; retail and/or pet/live animal knowledge preferred.
- High school diploma or equivalent preferred; ability to read, write, and count accurately is required.
Skills and Abilities
- Pet/live animal, pet food, and product knowledge preferred.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Interpersonal skills and ability to resolve issues ethically and with minimal conflict.
- Indoor environment with moderate noise; outdoor areas with hard surfaces.
- Shifts generally range from 4 to over 8 hours.
- Maintain a safe and productive work environment following safety guidelines.
- Non-sedentary position requiring movement throughout the store and outdoor areas.
- Ability to lift or reach overhead, stand, kneel, crouch, and climb ladders.
- Ability to operate store equipment and process merchandise, including lifting up to 50 pounds.
- Complete training and certification as required.
This description provides an overview of responsibilities and is not exhaustive. Duties are performed as assigned by supervisors.
Company InfoAt Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility and specific benefits vary by role and individual circumstances.
Additional Information- Seniority level:
Entry level - Employment type:
Full-time - Job function:
Management and Manufacturing - Industry: Retail
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