Family Support Worker

Family Support Worker

If the typical 9-to-5 job is not for you, and you have a desire to help children and work with families in crisis, then consider work in Child Protective Investigations with the Florida Department of Children and Families. We offer excellent benefits with affordable health plan options, a liberal sick leave and annual leave policy, 9 holidays and 1 personal day per year.

We also have a tuition waiver program through state colleges and universities, offer FRS Retirement and Investment options and have numerous pre and post-tax benefits plans.

This is work assisting professionals in the field of Child Welfare to provide client services as well as support for families. Transportation of children is the primary responsibility but incumbents will be required to assist child protection professionals and/or social workers with clerical unit functions and/or other duties necessary to resolve problems relevant to child abuse, and/or neglect. This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgment as outlined below:

Location:

Saint Lucie County - Applicants interested in working in counties or cities other than listed will need to apply for the specific city/area of interest on the People First system as they are advertised.

Typical

Duties and Responsibilities:

• Coordinates necessary transportation for families.
• Maintains state vehicles clean and in good working order by performing minor preventive maintenance such as proper tire inflation and fluid levels.
• Assists investigators in maintaining caseload of families receiving social services
• Maintains liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients
• Provides phone and client contact support.
• Submits and review reports and problems with supervisor.
• Maintains and updates client files
• Keeps records and prepares case reports
• Participates in trainings

Preferred

Qualification:

• A high school diploma and/or its equivalent
• Valid Florida Drivers License
• Basic understanding of vehicle/safety maintenance
• State Travel Management System (STMS)
• My Florida Market Place (MFMP)
• Ability to speak/read/write Spanish/Creole is a plus
• Basic Microsoft Suite Knowledge (Outlook, Excel, Word)
• Telephonic skills with multiple lines

Example of knowledge, skills and abilities:

• Assisting and Caring for others
• Communicating effectively with coworkers, clients and community partners
• Documenting/Recording information
• Establishing and maintaining working relationships
• Analyzing data or information
• Coordinating travel routes
• Managing confidential documents such as copying, faxing, scanning, emailing, uploading, archiving
• Scheduling vehicle maintenance

Special note:
Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview. Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview. It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.

Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE)…