Customer Experience Lead — Complex Issue Resolution
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management
Rheem Manufacturing is seeking a Supervisor, Customer Experience to lead the division's Customer Experience Professionals and coordinate service for internal and external customers on complex issues, determining customer requirements and expectations and ensuring fulfillment.
This on-site role serves Rheem North America, with Fort Smith, AR (preferred), O'Fallon, MO, or Montgomery, AL as locations. The successful candidate will mentor the team and drive improvements to meet customer needs.
As a Customer Experience Lead — Complex Issue Resolution, you will play an important part at Rheem Manufacturing in Fort Smith, AR, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Fort Smith, AR, United States.
This opportunity is part of our work in Marketing & Media, Sales.
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