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Head of Customer Experience & Service Excellence; Hybrid

Listing for: Rheem Manufacturing Company
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 84000 - 155000 USD Yearly USD 84000.00 155000.00 YEAR

Job Description & How to Apply Below

Position: Head of Customer Experience & Service Excellence (Hybrid)

Rheem Manufacturing Company seeks a Manager, Customer Experience to oversee the division's Customer Service Professionals and guide service for internal and external customers on complex issues.

This role serves Rheem North America and offers a hybrid work arrangement with office Mon-Thu and remote Fridays across U.S. locations, including Oxnard, CA;
Fort Smith, AR;
San Antonio, TX; O'Fallon, MO; and Montgomery, AL.

Consider building your career as a Head of Customer Experience & Service Excellence (Hybrid) at Rheem Manufacturing Company.

Step into the Head of Customer Experience & Service Excellence (Hybrid) role at Rheem Manufacturing Company in Fort Smith, AR, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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