Business Office Assistant

Join Cedar Creek Dental Care—Full-Time Experienced Business Office Assistant

Full‑Time Experienced Business Office Assistant – Join Cedar Creek Dental Care, a Heartland Dental Supported Practice. The Front‑Office Assistant will help keep patients smiling and the office running smoothly.

Schedule

Monday‑Friday, 7:30 am‑5:00 pm & some Saturdays, 8:30 am‑3:00 pm.

Role Offers

• No Nights – Enjoy a healthy work‑life balance
• Full Benefits Package – Health insurance, retirement plans & paid time off
• Quarterly Bonus Potential – Rewarding hard work & dedication
• Business Office Assistant Academy Training & CE classes included – We invest in your growth!

About Cedar Creek Dental Care

• Join a 29‑person team that thrives on collaboration, communication and community.
• Office is fast‑paced, goal‑oriented and energetic.
• Location:
  
  735 E. Kenosha Street, Broken Arrow, OK 74012.

Fun Facts

• We celebrate successes of all sizes.
• Birthdays & work anniversaries matter.
• Team outings keep us connected.
• We give back to the community.

Why Heartland Dental?

Heartland Dental believes in delivering exceptional lifetime care by hiring and growing team members who support the business and clinical needs of each practice.

What You’ll Gain

• Career Stability & Growth – A secure company with 25+ years in the industry.
• Training & Development – Front‑loaded education, Heartland Dental University & CE classes.
• Flexible Pay Access – On‑demand daily pay.
• Bonus Potential – Employee referral & quarterly bonus.

Responsibilities

• Greet and welcome patients on arrival.
• Manage front‑office duties: answer phones, check mail/email, communicate with patients and insurance companies.
• Use Dentrix for scheduling and record keeping.
• Schedule and confirm appointments for multiple providers.
• File insurance claims, verify benefits, and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivable.
• Review treatment‑plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems.

Minimum Qualifications , Experience & Education

• High School Diploma or GED.

Preferred Experience

• 2+ years in a dental or medical setting.
• 2+ years with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

Dental Knowledge, Software & Experience

• Working knowledge of dental procedures and terminology.
• Microsoft Office Suite experience.

Team & Culture Fit

• Collaborative team player in a supportive, family‑like environment.
• Dedicated, dependable, with a positive, service‑oriented mindset.

Business & Professional Skills

• Fast‑paced, customer‑centric work experience.
• Strong communication, organization, and multitasking abilities.
• Adaptable to changing workflows and team dynamics.
• Detail‑oriented with a proactive approach to problem solving.

Compliance & Confidentiality

• Access to PHI; requires regular HIPAA training and strict protection of PHI.

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must lift up to 15 pounds at times.
• Availability to attend virtual or in‑person training sessions periodically.

Who is Heartland Dental?

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia.

EEO Statement
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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