Sr Teller; Float; SRTEL

Position: Sr Teller (Float) (SRTEL013057)

The Sr Teller (Float) is responsible for conducting transactions with speed, accuracy and efficiency while meeting or exceeding service quality standards. This role is also responsible for safeguarding the bank assets assigned to them, as well as contributing to the growth of the bank by promoting and cross‑selling bank products and services. The Sr Teller (Float) position involves floating, or traveling, to different branch locations as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals, and transfers.
• Sets up, closes and balances teller station.
• Records sales of monetary instruments.
• Assists customers with inquiries in person or by telephone.
• Maintains a neat and well‑stocked teller area.
• Cross‑sells bank products and services.
• Follows limits established for protection of customer accounts and bank safety and soundness.
• Adheres to bank policies and procedures.
• Lifts coin bags up to 50 lbs.
• Balances vault, ATM, night drop, and coin machine as assigned.
• Scans bank documents and proof work.
• Exercises sound judgment when applying holds and making check‑cashing decisions.
• Assists other tellers with decision making within their authority limits.
• Cross‑trains to open all standard consumer accounts.
• Adheres to work schedule.
• Maintains a positive, friendly and professional attitude and appearance.
• Completes required BSA/AML training and other compliance training as assigned (performed as needed).
• Works in a constant state of alertness and in a safe manner.
• Performs any other related duties as required or assigned.

QUALIFICATIONS

Education and Experience

Equivalent to four years of high school or GED, with particular emphasis during high school in office skills, shop skills, or other relevant areas. Requires 19 to 23 months of related experience and/or training, or an equivalent combination of education and experience.

Communication Skills

Ability to effectively communicate information and respond to questions in person‑to‑person and in small group situations with customers, clients, the general public and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply and divide numbers, and to perform these mathematical skills using money and other forms of measurement.

Software Skills

Basic proficiency with 10‑key entry, spreadsheets, word processing/typing.

Critical Thinking Skills

Ability to use common‑sense understanding to carry out detailed written or oral instructions, and to deal with problems involving a few known variables in routine‑nature situations.

Working Conditions

Somewhat disagreeable working conditions; continuously exposed to one or two elements such as noise, intermittent standing, walking, and occasional pushing, carrying, or lifting.

Environmental Conditions

The following work environment characteristics are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities

Highly repetitive, low‑physical job requiring concentration over consistent time cycles. The employee must continuously talk or hear; regularly stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 lbs; regularly lift and/or move up to 25 lbs. Specific vision abilities required include close vision.

Additional

Information

Employee must be available to float between work locations as needed and must be flexible in availability for the work schedule. The position requires frequent use of a vehicle during and sometimes after business hours to perform the required duties of the job.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Finance and Sales

Industries

Banking

#J-18808-Ljbffr