Access Coordinator II Smith

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Comprehensive health benefits including medical, dental, and vision plans
• Generous leave policies including holiday, vacation, and sick leave
• Education discount for staff and dependents
• Retirement plan with up to 10% matched contribution
• Supportive and collaborative work environment focused on improving patient care

• Answer incoming calls and return patient voicemails promptly
• Obtain and verify patient demographics, including date of birth, address, and phone number
• Schedule patient appointments as requested and transfer calls to appropriate departments
• Manage work queues efficiently and complete quarterly recalls for Well Child appointments
• Backup front desk duties to ensure continuous coverage and verify insurance information

• High School Diploma or equivalent
• Minimum of two (2) years of customer service experience
• Excellent communication and interpersonal skills
• Proficiency in Epic and other healthcare software
• Strong organizational and multitasking abilities

• Knowledge of insurance verifications and billing procedures
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Experience in a healthcare setting

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.