CX Training & Quality Assurance Lead
Listed on 2026-10-15
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers
Summit Utilities, Inc. seeks a Manager of Customer Experience, Training & Quality Assurance to lead the governance and continuous improvement of CX training and QA programs.
Hybrid role based in Little Rock, Fort Smith, or Fayetteville, AR, partnering with CX leadership and enterprise stakeholders. The role oversees new-hire and ongoing training, QA scorecards, and calibration, ensuring regulatory alignment and a consistent customer experience across operations.
For the CX Training & Quality Assurance Lead position at Summit Utilities, Inc., we are reviewing applications now.
We have an opening for a CX Training & Quality Assurance Lead in Fort Smith, AR, United States within Human Resources, Management & Operations.
This role, CX Training & Quality Assurance Lead at Summit Utilities, Inc., could be your next opportunity.
Are you ready to take on the CX Training & Quality Assurance Lead role at Summit Utilities, Inc.?
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).