Part Time - Retail Sales Associate

Overview

Cox Communications is looking for a Retail Sales Associate who creates memorable customer experiences and drives sales in a part-time retail environment. This role requires working some evenings, weekends, and holidays, reporting to a Store Manager and following guidance from the Assistant Store Manager and other team Specialists. The position is in-store, with no remote option, and may require mobility within the store and potential work at other nearby Cox locations.

Compensation: hourly pay and incentive targets vary by location and experience. The posting includes multiple example total compensation ranges for part-time roles, with base hourly rates and monthly targeted commissions. An annual incentive/commission target is included, with ramp periods for commission earnings where applicable. Benefits and other compensation details are provided in the benefits section.

• Explain and demonstrate Cox product capabilities; offer recommendations based on customer needs.
• Meet or exceed targets for customer experience, sales, and retention.
• Assist with opening/closing of the store environment and properly handle cash.
• Participate in workshops, special events, and product demos; support fellow sales agents as needed.
• Continuously expand knowledge of Cox products and competitor offerings through training; may work at other nearby locations.

• Minimum: HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet sales, retention, and customer experience targets; strong interpersonal and communication skills; consultative, solutions-based selling.
• Ability to build relationships with a diverse customer base; multi-task in a fast-paced, service-oriented environment.
• Mobility to be in-store for long periods; computer literacy and aptitude for learning products and services.
• Willingness to work a flexible schedule including weekends, evenings, and holidays; ability to lift 25-50 pounds.
• Preferred: some college, experience in sales/retail/service, and fluency in Spanish.

Benefits may include paid time off, holidays, volunteer time off, family leave options, 401(k) with company matching, health care coverage, tuition reimbursement, adoption assistance, and other Cox employee programs. Cox is an Equal Employment Opportunity employer and provides reasonable accommodations as needed.