Relationship Banker II; Branch

Relationship Banker II (Central Branch)

At Regions, we believe associates deserve more than just a job. We provide a place where high‑performance individuals can build a career and expect more opportunities. If you are results‑focused, dedicated to quality, strength, and integrity, and possess the drive to succeed, we are your employer of choice.

Regions is dedicated to safeguarding the private and personally identifiable information you submit. Your information is reviewed to evaluate your qualifications and is stored in accordance with regulatory requirements and Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of our system.

As a Relationship Banker II, you will meet with customers and prospects both in person and on the phone to determine their financial needs. By proactively offering appropriate products, services, and guidance, you help customers achieve their financial goals, providing an exciting opportunity for those with retail or sales experience who seek growth, development, and upward mobility.

• Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conduct outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new ones
• Educate and advise customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
• Provide a consistent optimal customer experience, sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Own and resolve customer issues
• Refer customers to an internal team of experts when complex financial goals and needs are recognized
• Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated by the Branch Manager; ensure sound banking practices and manage, identify, and report operational risks

This position requires tracking hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position is incentive eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Refer to (Use the "Apply for this Job" box below). for more information.

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer frequently, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

• Bachelor’s degree
• Life Insurance License
• One (1) year of cash‑handling, banking, and/or customer service experience

• Ability to adhere to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Ability to oversee large sums of cash
• Excellent relationship‑building skills
• Strong communication and customer focus

Full time

Pay ranges are job specific and provided as a point‑of‑market reference for compensation decisions. Other factors influencing pay include experience, skills, knowledge, contribution, job location, and performance.

This role is eligible to participate in both a commission incentive plan and a formulaic incentive plan, with potential earnings based on performance against defined metrics and goals.

• Paid Vacation/Sick Time
• 401(k) with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Central

Fort Smith, Arkansas

Including Disabled/Veterans