Mainstreet Part-Time Client Services

Position: Mainstreet Part-Time Client Services Role
Be a pivotal part of Mainstreet Credit Union as a part-time Customer Service Representative in the Strathroy area. Your exceptional service will help fulfill our commitment to member satisfaction.

In this role, you will provide comprehensive support to members through effective communication and thorough understanding of banking services. Processing transactions accurately and leveraging CRM tools will be key to recognizing and fulfilling member needs. Contribute to a workplace that values teamwork and community engagement.

Key Responsibilities:

• Understand and respond to member service needs

• Process bank transactions and support account management

• Utilize CRM to enhance member experiences

• Resolve member issues professionally and efficiently

• Engage in various supporting functions as needed

Requirements:

• Demonstrated customer engagement skills

• Willingness to cross-sell financial solutions

• Friendly and enthusiastic attitude

• Basic computing abilities for transaction processing

• Maintain accuracy under pressure and detail-oriented

Join Mainstreet in delivering personalized financial advice and services in a supportive environment in Strathroy.
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