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Lead, SMB Customer Success & Retention

Job in Fort Snelling Unorganized Territory, Fort Snelling, Hennepin County, Minnesota, USA
Listing for: HHAeXchange
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 30000 USD Yearly USD 30000.00 YEAR

Job Description & How to Apply Below

Location: Fort Snelling Unorganized Territory

HHAeXchange is seeking a Supervisor, SMB Customer Success to lead a team of Customer Advisors supporting adoption, retention, and account health for SMB providers with $30K ARR and below. This on-site role is based in our Minneapolis, MN office.

You will monitor GRR, adoption, and churn; oversee renewals; and partner with cross-functional teams to resolve issues and drive customer value across the portfolio.

We are currently recruiting a Lead, SMB Customer Success & Retention for our team in Fort Snelling Unorganized Territory, MN, United States.

Step into the Lead, SMB Customer Success & Retention role at HHAeXchange in Fort Snelling Unorganized Territory, MN, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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