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Director of Technical Customer Care & AI Ops

Job in Fort Snelling Unorganized Territory, Fort Snelling, Hennepin County, Minnesota, USA
Listing for: HHAeXchange
Full Time position
Listed on 2026-10-22
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 155000 - 170000 USD Yearly USD 155000.00 170000.00 YEAR
Job Description & How to Apply Below
Location: Fort Snelling Unorganized Territory

HHAeXchange, based in Bloomington, MN, seeks a Director to lead the Tier 1 Technical Customer Care organization. You will drive multi-channel support, QA, and data-driven improvements to deliver exceptional customer service in a fast-paced healthcare tech environment.

The role requires 10+ years in leadership of high-volume centers, with SaaS and healthcare software experience, plus strong cross-functional collaboration. Comprehensive benefits and a competitive base salary are offered.

The Director of Technical Customer Care & AI Ops position in the Management & Operations, IT & Technology field is open for applications.

This posting is for the Director of Technical Customer Care & AI Ops role at HHAeXchange, based in Fort Snelling Unorganized Territory, MN, United States.

We are looking to fill the Director of Technical Customer Care & AI Ops position at HHAeXchange in Fort Snelling Unorganized Territory, MN, United States.

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