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Medical office Front Desk

Job in Fort Walton Beach, Okaloosa County, Florida, 32549, USA
Listing for: Northwest Florida ENT
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Benefits

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

NORTHWEST FLORIDA ENT

Position: Front Office

1 ENT surgeon, 1 Hearing aid specialist, 1 Physician Assistant, 2 Nurse Practitioner. Allergy Clinic, Sleep Lab, and Physical Therapy.

General Summary of Duties

Responsible for a variety of clerical and greeting patients promptly to check in/out into a Practice Management System Athena Net.

Essential Functions
  • Develop and maintain proficiency in the use of the Practice Management System Athena Net.
  • Answer phones with a high call volume.
  • Welcoming patients into the practice with a positive representation.
  • Response to patient communication using phone calls, emails, secured text, and the Athena Net portal.
  • Maintains files and records in a confidential manner.
  • Assist in the care and maintenance of department equipment and supplies.
  • Retrieves medical records request and referrals.
  • Demonstrates home sleep testing and proper uploading of data.
Performance Requirements

Knowledge,

Skills and Abilities

.
Knowledge of ENT medical terminology and office procedures.

  • Knowledge of English grammar, spelling and punctuation to type simple correspondence with patients.
  • Knowledge of basic arithmetic to make simple calculations for collecting payments, co-pays, and insurance allowable.
  • Skill in using computers and applications.
  • Ability to read, understand and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships with staff.

Education: High school graduation or GED. Completion of medical terminology course preferred.

Experience: Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.

Physical/Mental Demands: Work may require some hand dexterity for office machine operation, frequent stooping and bending to files and supplies. Manual dexterity for using a calculator and computer keyboard.

Other Experience Details

We offer a competitive hourly rate commiserate with experience.

Experience: Minimum of one-year work experience in a medical office setting preferred.

Benefits (additional)
  • Health Benefits. (Health, Vision, Dental, Pet insurance, etc)
  • Paid Time Off (PTO) at employee discretion
  • Paid Clinic Holidays
  • 401K
Schedule

Monday to Friday 7 AM-5 PM. Four-day weeks (4/10's) are an option.

Work Location

One location: 310 Racetrack Road NW, Fort Walton Beach, FL

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