More jobs:
Front Desk Agent
Job in
Fort Walton Beach, Okaloosa County, Florida, 32549, USA
Listed on 2026-01-12
Listing for:
Fairfield by Marriott Inn & Suites Fort Walton Beach Hurlburt Area
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Customer Service Rep
Job Description & How to Apply Below
Overview
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.
Responsibilities- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Field customer complaints when necessary
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Bookkeeping: keep accurate records of all hotel guest account information
- Comfortable taking telephone calls and mitigating stressful situations
- 1+ year of hotel industry experience or related job preferred
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Has previous experience or working knowledge of Microsoft Office and reservation management systems
- High school graduate, GED recipient, or equivalent
Compensation: $14 - $15 hourly
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×