Front Office Supervisor Job Fort Walton Beach area,Florida USA,Hospitality / Hotel / Catering

$18.00-$20.00/hour with a $500 sign-on bonus after 90 days

Looking to nurture your hospitality career by taking on new responsibilities or a new role? Come and join the opening team at the Beal House, the newest Hilton on Okaloosa Island!

Upcoming Job Fair!

Tuesday, May 9, 2023, 10 AM - 6 PM

Destin - Fort Walton Beach, Convention Center

1250 Miracle Strip Parkway SE

Fort Walton Beach, FL

Located in the Sunset room

Nationally: $16.00 - $18.20/hour

* Rate depends upon state/market and experience*

Position:

Front Desk Supervisor

Department:

Property

Hourly Position

Reports to:

General Manager

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Supervisor.

What will you be doing most days?

Assist guests in the check-in and check-out procedures, as well as throughout their stay.

Work proficiently on the hotel’s electronic reservation system, as well as other computer programs to ensure a seamless workflow.

Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity.

Anticipate guests’ needs and go out of your way to maximize the guest experience.

Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests.

Ensure the accurate and hospitable handling of guest reservations, check-in, check-out, and payment procedures.

Maintain proficient administration of the hotel's electronic reservation system.

Maintain compliance with hotel safety programs and procedures, including emergency and security systems.

Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.

Requirements for this position

2+ years’ experience working in a front desk/receptionist role.

Love working with people and will go above and beyond for each guest’s needs.

Work well with others and enjoy being part of a team.

Excellent oral, written, and interpersonal communication skills.

Be a problem solver and a solution finder to ensure the best experience for our guests.

Physical Requirements

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

Travel Requirements

Little to no travel outside the property and surrounding area is required.

About OTO

OTO Development is one of the fastest growing hotel management companies in the lodging industry, managing over 60 hotels across the U.S., with brands like Marriott, Hilton, and Hyatt. Recognized for high performance and workplace excellence, OTO offers competitive pay and benefits including medical, dental, vision, 401k, life insurance, tuition assistance, paid time off, travel discounts, and more.

About the company

Managing over 60 hotels nationwide, OTO Development is an industry leader recognized for top performance, management, and customer service excellence.

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