Field Service Technician; FLA

Job Title

Field Service Technician "C"

Job Code: 30585

Location: Ft Walton Beach, FL (Hurlburt AFB onsite)

Schedule: 9/80 (every-other Friday off)

L3

Harris is dedicated to recruiting and developing high‑performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3

Harris provides an inclusive, engaging environment designed to empower employees and promote work‑life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3

Harris Technologies is the trusted disruptor in the defense industry. With customers’ mission‑critical needs always in mind, we deliver end‑to‑end technology solutions connecting space, air, land, sea, and cyber domains in the interest of national security.

The Field Service department is looking for a highly motivated and talented Technician to provide quality service and repair of complex MX‑20/25 airborne surveillance turrets. The FSR will provide full‑time technical support and interface with a dedicated strategic customer. This field support will occur directly onsite with this customer at their facility at Hurlburt AFB, Florida. Additionally, the FSR may also be required to deploy internationally to work assignments overseas at remote locations around the world on an “on call” basis.

These overseas deployments could include hazardous conflict regions. FSR must always project a positive image of our department and company that will meet our customer's highest expectations for service and support of their L3

Harris Technologies equipment.

This position requires a self‑motivated, creative, forward‑thinking, and energetic individual. Excellent communication, relationship building, and problem‑solving skills are a must. The ability to interface well with demanding customers as well as co‑workers is critical. The best MX‑Series field technicians are strong team players and customer focused. FSR must work well independently and can be relied upon to make difficult decisions that will affect the performance and availability of mission‑critical systems.

• The most important performance objective for this department is to repair, test and maintain Wescam MX‑Series sensor systems in accordance with pre‑established processes, while adhering to customer deadlines.
• A successful MX Field Technician understands the gimbal system, how all components work together including peripheral interfaces, and is able to effectively troubleshoot, repair and test a failed system.
• Knowledge and application of troubleshooting electronics and mechanical systems, customer service skills and being part of a motivated and diverse team.
• Be part of a motivated extended team that supports various U.S. Homeland Security, Law Enforcement, and DOD Military customers by repairing mission‑critical Wescam sensor systems.
• Highly developed support individual contributor. Works autonomously. May act as a mentor to lower level peers and provide guidance on tasks.
• Work is structured within identified boundaries and procedures. May work on assignments requiring judgment and initiative.
• Requires highly developed job knowledge/skills. Uses knowledge and experience to resolve technical issues.
• Complete all necessary service and repair documentation as well as technical trip reports.
• Provide Wescam training to customers on MX sensors and operator‑level maintenance procedures.
• All other duties as assigned.

• Must be a U.S. Citizen.
• Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or a 2‑year post‑secondary/associate’s degree with a minimum of 4 years of prior related experience.
• 4 years experience with electronic and mechanical test equipment is required.
• 4 years experience troubleshooting and repairing problems related to product aircraft integration, electronics and mechanical systems, down to the line‑replaceable unit level and work with Quality & Manufacturing Engineering to take corrective actions.
• 4 years prior FSR experience in both CONUS and…