Sr. Solutions Engineer

Job Overview

Sr. Solutions Engineer at F5 – a technical role within a highly skilled sales team focused on pre‑sales technical support and customer satisfaction. The position involves delivering solution presentations, product demonstrations, and proof of concepts, while acting as a trusted advisor who designs and articulates value‑add solutions for large enterprises.

• Act as a trusted advisor providing technical expertise through Sales presentations, solution designs, demonstrations, and proofs of concept.
• Provide solution designs and system engineering configurations.
• Develop and maintain a high level of technical knowledge of the F5 product suite, relevant industry trends, and sales aptitude.
• Design differentiating solutions and articulate technical and business value of F5 solutions against competitors.
• Design technical solutions that solve customer business problems or create new service offerings.
• Participate in the development and support of content (presentations, white papers, use cases) for customers and partners.
• Participate in the writing and response to Government RFPs across multiple agencies.
• Maintain knowledge of the competitive landscape and share insights with peers.
• Champion a collaborative, team‑based environment; share standard methodologies and build lasting relationships.
• Effectively negotiate and pursue conflict resolution.
• Own or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customers.
• Uphold F5’s Business Code of Ethics and promptly report violations of the Code or other company policies.
• Perform other related duties as assigned.

• Articulate the F5 sales strategy, messaging, and positioning of the value proposition for customer business objectives.
• Develop and maintain trusted advisor relationships with customer technology staff and management.
• Consistently provide elite customer service during pre‑sales and post‑sales activities.
• Deliver sales pitches/whiteboards at CxO level through to detailed technical staff.
• Actively use  for each opportunity and named account.
• Partner with sales team to develop and manage Technical Account Plans and/or Territory Account Plans.
• Utilize F5 organizational resources effectively.
• Use SE tools: CSR, Idea, High Spot, Mainstreet, and others.
• Identify and qualify technical opportunities.
• Influence sales strategy.
• Determine viability of opportunity and map account political structure.
• Post‑sales activities: understand and follow critical issue process; partner with F5 Technical Support and customers/partners to resolve issues.

• 8+ years of related industry experience in a dynamic high‑tech environment with a BA/BS or equivalent work experience.
• 5+ years of pre‑sales experience.
• System administrator skills with Unix, Microsoft, or application knowledge.
• Solid grasp of LAN and WAN networking protocols and technologies, including switching, routing, and security (Layer 4‑7, firewall, DDoS, etc.).
• Knowledge of industry trends and cycles.
• Excellent written and oral interpersonal skills.
• Excellent presentation skills.

• Experience with Application Delivery Control, Application Access Control, SSL intercept/inspection, and Web Application Firewall Security.
• Knowledge of LTM, DNS, AWAF, AFM, and DDoS.
• Application development experience: open-source and public cloud technologies (Git Hub, Ansible, AWS CFN, Azure ARM templates, GCP, etc.).
• Familiarity with modern development methodologies (Agile, CI/CD).
• Experience with static and dynamic code analysis security technologies.
• Applications written or refactored for containers (Docker, Kubernetes, etc.).
• Proficiency in scripting and programming languages across operating systems (TCL, Python, Assembly, C, JavaScript, Node.js, Linux OS, etc.).

• Duties performed in a normal office environment while sitting at a desk or computer table.
• Ability to utilize a computer, communicate over the phone, and read printed material.
• Required to be on call periodically and work outside normal hours (evenings and weekends).
• May require out‑of‑town travel up to 30% of the time.

The…