Field Service Technician C; FLA

Job Title:

Field Service Technician "C"

Job Number: 31617

Job Location:

Ft Walton Beach, FL (Hurlburt AFB onsite)

Schedule:

9/80 (every-other Friday off)

The Field Service department is looking for a highly motivated and talented Technician to provide quality service and repair of complex MX-20/25 airborne surveillance turrets. The FSR will provide full-time technical support and interface with a dedicated strategic customer. This field support will occur directly onsite with this customer at their facility at Hurlburt AFB, Florida. Additionally, the FSR may also be required to deploy internationally to work assignments overseas at remote locations around the world on an "on call" basis.

These overseas deployments could include hazardous conflict regions. FSR must always project a positive image of our department and company that will meet our customer's highest expectations for service and support of their L3

Harris Technologies equipment.

This position requires a self-motivated, creative, forward-thinking, and energetic individual. Excellent communication, relationship building, and problem-solving skills are a must. The ability to interface well with demanding customers as well as co-workers is critical. The best MX-Series field technicians are strong team players and customer focused. FSR must work well independently and can be relied upon to make difficult decisions that will affect the performance and availability of mission critical systems.

• Repair, Test and Maintain Wescam MX-Series sensor systems in accordance with pre-established processes, while adhering to customer deadlines.
• Understand the gimbal system, how all components work together including peripheral interfaces, and effectively troubleshoot, repair and test a failed system.
• Apply troubleshooting skills for electronics and mechanical systems, with strong customer service skills and teamwork.
• Support U.S. Homeland Security, Law Enforcement, and DOD Military customers by repairing mission critical Wescam sensor systems.
• Work autonomously; may mentor lower level peers and provide guidance on tasks.
• Work within identified boundaries and procedures, applying judgment and initiative where required.
• Use extensive job knowledge and experience to resolve technical issues.
• Complete all necessary service and repair documentation and technical trip reports.
• Provide Wescam training to customers on MX sensors and operator-level maintenance procedures.
• Perform any other duties as assigned.

• Must be a U.S. Citizen.
• High School Diploma or equivalent with a minimum of 8 years of prior relevant experience, or a 2-year post-secondary/Associate’s Degree with a minimum of 4 years of prior related experience.
• 4 years of experience with electronic and mechanical test equipment.
• 4 years of experience troubleshooting and repairing problems related to product aircraft integration, electronics and mechanical systems, down to the line replaceable unit level.
• 4 years of prior FSR experience in both CONUS and OCONUS repair assignments; equivalent military experience considered.
• 2 years of hands‑on experience supporting Wescam MX‑Series products (intermediate/advanced maintenance).
• 4 years of experience with MS Office (Word, Excel) and specialized software test programs.
• 4 years of experience communicating clearly (written and verbal) with technical and non‑technical customers.
• Possess and maintain a U.S. Passport.

• Active DoD Secret clearance or higher.
• Experience with Special Operations, AFSOC, DOD, Airborne Law Enforcement or similar.
• Direct experience with systems integration, software, optical, and electro‑mechanical systems.
• Experience with aircraft, tower, or aerostat‑based MX‑Series sensor systems.
• Familiarity with government contracting.
• Experience communicating with contacts within and outside the department on matters requiring explanation or interpretation.

• Significant time standing, bending, twisting, and kneeling while building assemblies.
• Lifting up to 50 pounds occasionally; reaching for items on shelves.
• Use of general manufacturing hand tools, computers, and electronic…