Merchandising Sales Associate

Overview

Overall Job Summary
The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Maintain visual merchandise standards.
• Perform store specific measurements.
• Complete store layout initiatives.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• FAST Team Members may be required to perform other duties as assigned.

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, FAST Team Members must be able to read, write and count accurately.

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and have the ability to complete assignments with little to no assistance.

• Working environment is generally inside with moderate noise.
• Shifts vary by store, generally no less than 4 hours and may exceed 8 hours.
• Travel between store locations in personal vehicle is required; often with long periods of time.
• Promote a safe and productive work environment and adhere to safety training and guidelines.
• Indoor floors and outdoor lots are hard surfaces; lighting and temperature are adequate.

• Ability to travel as required in support of district needs.
• Ability to push/pull merchandise up to 2,000 pounds with proper equipment.
• Ability to occasionally lift or reach merchandise overhead.
• Ability to stand, kneel, twist, crouch, bend, stoop, and climb ladders.
• Ability to access all store areas and operate store equipment.
• Ability to read, write, and count accurately to complete documentation.
• Ability to communicate effectively with team members and customers.
• Ability to handle and be in contact with birds/poultry.
• Ability to complete required training and operate store equipment as needed (forklift and baler requirements may vary by age).
• Physical activities include sitting, standing, walking, kneeling, reaching overhead, and lifting up to 50 pounds.
• Ability to move throughout the store and outdoor areas quickly and safely; this position is non-sedentary.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.