Relationship Banker II; Fort Walton Main Branch

Overview

Relationship Banker II (Fort Walton Beach Main Branch) at Regions Bank. This role involves meeting with customers and prospects in person and by phone to determine financial needs and proactively offer appropriate products, services, and guidance to achieve customers' financial goals. Regions seeks individuals with retail or sales experience who are motivated for growth, development, and upward mobility.

• Achieve branch targets by identifying customer needs and providing guidance on Regions’ solutions
• Conduct outbound calls to expand existing relationships and acquire new customers
• Educate customers on Regions’ Consumer and Business products and services, including loan and deposit offerings
• Educate customers on digital solutions such as mobile, online, and ATM offerings
• Provide a consistent, optimal customer experience, including greeting customers and processing transactions as needed
• Own and resolve customer issues
• Refer customers to internal experts for complex financial goals and needs
• Follow all bank processes and procedures and manage operational risks

This position requires tracking overtime and is eligible for overtime under the Fair Labor Standards Act. It is also eligible to participate in incentive programs.

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle and process cash transactions
• Excellent verbal and written communication across in-person, phone, and electronic channels
• Proficient computer use with typing and sustained monitor attention
• Ability to walk and stand for extended periods
• Ability to lift up to 20 pounds

• Bachelor’s degree
• Life Insurance License
• One year of cash-handling, banking, and/or customer service experience

• Adherence to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities
• Ability to oversee large sums of cash
• Excellent relationship-building skills
• Strong communication and customer focus

Full time

Compensation details reflect market ranges and may vary by experience, location, and performance. Benefits include paid Vacation/Sick Time, 401K with company match, medical/dental/vision, disability benefits, Health Savings Account, Flexible Spending Account, life insurance, parental leave, Employee Assistance Program, and an Associate Volunteer Program. Benefits are subject to change.

• Location:
  
  Fort Walton Beach, Florida

Ft Walton Main

Equal Opportunity Employer including Disabled/Veterans. Applications are accepted electronically for a minimum of five business days from posting.

Job postings for higher-volume positions may remain active longer due to business need.

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Finance and Sales | Industries:
Banking