Hospitality Coordinator

Our Mission

Brookside Church in Fort Wayne, Indiana, is a Jesus-centered church committed to building Jesus-centered homes through healthy relationships resulting in Gospel-saturated communities.

The vision for this role is to provide seamless flow of connecting people to ministry opportunities, through providing hospitality coordination.

The purpose of the role is to provide administrative support and volunteer coordination for all ministries and facility events.

Job Type: Hourly //
Average Hours/Week: 29

Reports To: Executive Pastor

• Be the chief champion of the church calendar and facilities calendar
• Provide office administrative support to Core Leadership, all ministries and facility requests
• Provide all administrative support during the church membership process
• Recruit and schedule office volunteers, greeters, ushers, baptism volunteers, and other assorted hospitality volunteers
• Guide and facilitate training for hospitality volunteers including cafe
• Answer and reply to phone or email requests in a prompt manner
• Assist administratively with Weddings and Funerals, and other events
• Assist the communication director with clear and concise communication to the church body and community
• Assist the pastoral staff administratively
• Maintain the church database and train volunteers to help maintain it
• Provides administrative support to the bookkeeper in the church office
• Orders and maintains office supplies and office equipment through contractors
• Other duties as assigned

• Acknowledge Jesus Christ as their personal Lord and Savior
• Demonstrate emotional maturity and godliness, growing in conformity to the image of Christ
• Agreement of the Brookside Church Statement of Faith
• Commitment to Brookside Church Staff Codes (Addendum A*)
• Exhibits a heart of compassion, is trustworthy, and is a humble servant leader
• Maintains a healthy balance between ministry and family.

• Required Degree (if necessary)
• 3-5 years experience in a similar field
• Minimum 1-year of ministry experience preferred

• Administrative - An ability to focus on tasks and connect people to ministries and other staff members. Being able to keep focus despite potential distractions and finish tasks to completion, coming alongside others to support them through taking administrative responsibilities.
• Volunteer Management - An ability to recruit volunteers and train volunteers. Balances team and individual responsibilities; exhibits openness to other's views; gives and welcomes feedback; and contributes to building a positive team spirit.
• Relational - An ability to encourage discouraged and connect guests, church members, and community members to others based on needs. The ability to communicate respectfully in negative and positive situations, being quick to assume the best about others, even in disagreement.
• Long-Term Planner - The ability to think about how the decisions now affect the future of the church office and the entire church. The ability to be proactive about needs and make plans accordingly. Also, they can process crises quickly, respond to them, and encourage growth in others.

• Ability to follow through on processes and communication with volunteers and staff
• Ability to create a feedback loop with staff and guests.
• Ability to balance short and long-term projects
• Ability to communicate with people promptly
• Ability to focus on constant improvement of processes and systems