Patient Care Coordinator

At Middleton Family Dentistry, we believe in more thanjust greatdental care, we believe in creatinglonglastingrelationships with our patients and our team.

We’regrowing and seeking an exceptional Patient Care Coordinator to join our front office team. Ifyou’reorganized, personable, and passionate about providing an excellent patient experience,we’dlove to meet you.

As our new Dental Administrative Talent,you’llbe the first warm smile patients see and the guiding hand that helps them feel ’llplay a vital role in scheduling, billing, treatment coordination, and supporting the clinical team, all while ensuring every patient feels like part of our family.

Our ideal candidate embodies our 5 core values:dedication, excellence, positivity,teamwork and honesty (DEPTH).We are looking for someone who is excited to develop their skills and who shares our core values!

• Greet patients and answer phones with warmth and professionalism
• Manage the appointment schedule with accuracy and efficiency
• Verify patient formsand insurance policies, present financial options, and process claims
• Support a smooth and welcoming patient check-in/check-out experience with Disney like Service
• Help keep systems and records organized and up to date
• Follow up with patient post op care
• Collaborate with clinical and admin team members to provide seamless care

• Prior experience in dental or medical administration preferred
• Excellent communication and customer service skills
• Tech-savvy and comfortable with dental software (Dentrixand Microsoft)
• Ability to multitask with grace and stay organized under pressure
• A positive attitude, team spirit, and a love for helping others

• A supportive and joyful work environment
• Ongoing training and opportunities for growth
• Competitive pay and benefits package
• Work-life balance and a team thattruly cares

At Middleton Family Dentistry, we blend modern technology with compassionate care. From toddlers to grandparents, we serve generations of families with integrity, kindness, and clinical excellence.

As a valued team member, your workwill have a lasting impactinthe lives of others, andyou’llbe supported every step of the way.

At this practice, YOUR VOICE MATTERS!

Our team members typically stay with our work family for an average of 6 years. Our team members had the following to say about why they love our practice:

• "The practice truly feels like a family. Everyone helps each other whenever possible and cares for each other."
• "I love that there are no “bad” questions, everyone is always willing to help me and guide me to the right person for the question."
• "We really do what is best for our patients, I love that we are ethical and kind/compassionate."