Technical Services Administrative Professional

Job Category: Administrative

Requisition Number: TECHN
001716

• Posted :
  October 21, 2026
• Full-Time

Showing 1 location

Fort Wayne, IN 46808, USA

GENERAL DESCRIPTION

SME is looking for an Technical Services Administrative Professional to work in-person, 5 days a week, in our Fort Wayne, Indiana location. In addition to working in our Fort Wayne office, this individual will assist our administrative team for our Indianapolis and New Albany (Louisville Metro) locations.

Technical Services Administrative Professional operates as a key contributor within the organization, providing proactive, cross-functional support across multiple service groups. In this role, you will take initiative in managing operational activities at the team, office, and company levels. With collaboration from other administrative professionals, you will handle a broad range of responsibilities, including project coordination, business development support, and client engagement efforts, while also collaborating with other administrative professionals as needed.

The Technical Services Administrative Professional should be an expert in a range of essential administrative responsibilities that ensure the smooth operation of an office. Some key areas of expertise include, but are not limited to, document management, calendar and scheduling management, communication, process adherence, office software proficiency, customer service, and task management.

RESPONSIBILITIES

• Proofread, format and process letters, proposals, reports, specifications, spreadsheets, photo-logs, and boring logs with the responsibility of ensuring they follow our company standards.
• Run reports and follow up with outstanding items. (Multiple internal programs will be used).
• Track and follow up on project requirements. (proposals signed by clients, safety forms, reports, and change orders). Understand and apply SME’s retention policy for project records.
• Equipment and vehicle tracking, such as maintenance and recalls.
• Answer phones and greet guests.
• Coordinate and attend meetings and participate on office committees to capture key tasks, document assignments, track deliverables, and follow up with Project Managers to help with their deliverables.
• Assist Marketing by updating team member resumes (e.g., certifications, project experience, etc.).
• Assist Marketing with development of deliverables for presentations (PowerPoint or other supporting programs for visuals.);
  Communication with team members will be in several different forms, including phone, email, Microsoft Teams video calls, and in person.
• Complete business orders and coordinate with vendors for office maintenance.
• Track business expenses and reconcile credit cards.
• Coordinating client training and lunch and learn events internally and externally, also assist in preparing applications for certifications, printed materials, and meals.
• Assist Project Managers with accounts payable and receivables.
• Coordinate meetings, primarily for internal team members.
• Arrange travel for field and office team members;
  Setting up meetings, primarily internally with room arrangement, IT needs, and meals.
• Working with HR and IT to facilitate onboarding of new team members.
• Coordinate and assist in planning events.
• Support administrative team members at all levels.

Anticipate needs of Project Managers and Leaders:
Set up routine check-ins with Project Managers and Leaders to track upcoming projects and deadlines, identify support needs early, and arrange backup coverage when unavailable, without being prompted by Leaders.

Recommend process improvements:
Identify repeated questions or delays in a routine process, suggest a clearer process, present to leaders, then help…