Mechanic​/Automotive Technician

Join to apply for the Mechanic / Automotive Technician role at Monro, Inc.

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people‑first approach. Headquartered in Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast.

Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Compensation:
Starting pay range for this position is between $28 - $35 per Hour Flat rate, based on experience. Hourly guarantee rate also included.

The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by the General Service Technicians.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

• Capable of performing basic automotive maintenance, repair, and tire services.
• Ability to diagnose problems, identifying root cause and determining appropriate repair solution.
• Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
• Strong customer service skills.
• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.

• Ability to work flexible hours, days, evenings, weekends, and holidays.
• Must be…