APS Investigator - Region ; Northeast

APS Investigator – Region 2 (Northeast)

Briljent

Full-time

• Seniority level:
  Entry level
• Employment type:
  
  Full time
• Job function:
  Other, Information Technology, and Management
• Industry: Professional Services

Innovative. Collaborative. Client‑Focused. Growth‑Minded. Caring.

We are seeking Adult Protective Services Investigators with these same qualities to conduct thorough investigations and document investigation activities involving allegations of abuse, neglect, and exploitation involving endangered adults. Briljent is dedicated to hiring a unique team of qualified people to serve our clients.

• Investigate allegations of abuse, neglect, and exploitation involving endangered adults.
• Conduct thorough investigations, including interviews, record reviews, and collaboration with other investigative agencies.
• Initiate and facilitate referrals to services and community resources.
• Document investigation activities, including case planning, safety planning, case notes, and findings.
• Serve as the Priority A responder to initiate timely contact with clients facing immediate harm on a rotating basis.
• Respond to all assigned investigations within the required timeframe.
• Review and respond to quality assurance evaluations.

• Critical thinking, incorporating multiple factors into larger concepts.
• Strong organizational skills to manage multiple investigations simultaneously.
• Customer‑relations techniques, professionalism, and respect for other cultures.
• Active listening and interviewing skills.
• Ability to adapt quickly to changing policies and regulations.
• Computer literacy, including MS Word, Excel, Outlook, and Internet skills.
• Teamwork ability with all levels of management and staff.
• Independent and collaborative work competence.
• Superior verbal and written communication.
• Strong decision‑making skills with accuracy and attention to detail.

• Experience with Adult Protective Services, investigative, social, human services, or law‑enforcement work.
• Bachelor’s degree preferred.
• Reliable transportation, a valid driver’s license, and a clean driving record.
• Willingness and ability to commute to the following Indiana counties:
  Adams, Allen, Blackford, DeKalb, Elkhart, Grant, Huntington, Jay, Kosciusko, LaGrange, Noble, Steuben, Wabash, Wells, Whitley.

• Consultative mindset – listen, stay client‑focused, understand and prioritize needs.
• Flexible – open to change and adaptable.
• Learning leader – seek new ideas, hone skills, share lessons.
• Impeccable integrity – honesty, ethics, do what is right.

Employee must regularly communicate, remain in a stationary position, and utilize technology tools such as a laptop computer for extended periods. Reasonable accommodations may be made to enable individuals with disabilities.

Briljent is a solutions‑based company. Employment is based on merit and professional qualifications. We do not discriminate against any employee or applicant based on protected characteristics.