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Regional Customer Service Lead - Elevate Client

Job in Fort Wayne, Allen County, Indiana, 46804, USA
Listing for: American Electric Power
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 99000 - 129000 USD Yearly USD 99000.00 129000.00 YEAR
Job Description & How to Apply Below
Position: Regional Customer Service Lead - Elevate Client Experience

American Electric Power seeks a seasoned supervisor to lead a portion of the field Customer Services workforce in the Fort Wayne region. You will guide region-specific practices and tactical plans to ensure top-tier customer satisfaction aligned with Energy Delivery objectives.

You will oversee a regional team delivering coordinated electric service, handling orders, inquiries, escalations, and cross-functional collaboration with internal partners.

We would love to welcome a new Regional Customer Service Lead
- Elevate Client Experience to our group in Fort Wayne, IN, United States.

We are currently recruiting a Regional Customer Service Lead
- Elevate Client Experience for our team in Fort Wayne, IN, United States.

This is a strong opportunity to take on the Regional Customer Service Lead
- Elevate Client Experience role at American Electric Power.

As a Regional Customer Service Lead
- Elevate Client Experience, you will play an important part at American Electric Power in Fort Wayne, IN, United States.

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