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Global Customer Service Leader — Scale & Excellence

Job in Fort Wayne, Allen County, Indiana, 46801, USA
Listing for: SCIEX
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 230000 - 250000 USD Yearly USD 230000.00 250000.00 YEAR
Job Description & How to Apply Below

SCIEX seeks a Senior Director, Global Customer Service to lead the worldwide customer service organization, improving customer experience, enabling growth, and driving operational excellence across regions. You will manage quote-to-book, contract administration, and revenue enablement while partnering with IT, Digital, and Analytics teams to implement automation and AI-enabled solutions.

This role requires senior leadership experience, a track record of transforming multi-region operations, and

Join us at SCIEX as our next Global Customer Service Leader — Scale & Excellence in Indianapolis, IN, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Global Customer Service Leader — Scale & Excellence role in the description above.

We appreciate your interest in this position.

Join SCIEX and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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