IT Specialist

In logistics, every second counts—and so does strong IT support. Join Circle Logistics as an IT Specialist and play a critical role in keeping our people, systems, and technology moving.

We believe in working hard and playing hard here refore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers:
No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

As an IT Specialist, you will be monitoring, maintaining and upgrading the computer systems and networks, diagnosing hardware and software faults. The IT Specialist will oversee the smooth running of computer systems and programs whilst ensuring users get maximum benefits from them.

• Provide IT support to our Admin & Operations team.
• Assist with computer, phone, and desk set up for new hires, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Answer inquiries regarding computer software or hardware operation to resolve problems.
• Order replacement hardware or new software needed for operations.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Oversee the daily performance of computer systems and networks.
• Assist with office equipment maintenance.
• Report office equipment deficiencies or needs for repairs.
• Assist with office relocation or office additions, such as building furniture, developing office floor plans, and setting up electronic components.
• Setting up new users accounts, profiles and dealing with password issues.
• Implement the rollout of new applications or updates.
• Testing and evaluating new technology for use.
• Managing server network and ensuring consistent uptime.
• Complete special projects as assigned.

• 1-3 years of work experience in customer service, operations, data entry, call center, IT/Network Helpdesk, or logistics required.
• Above average proficiency in Google Suite Apps and Administration;
  Microsoft Office (vlookup, pivot tables, reports) is preferred.
• Associates' or Bachelor’s degree preferred.
• Demonstrated experience with intermediate PC Helpdesk, VOIP deployment and support, and Networking setup and administration is required.
• Experience using hand tools and light power tools to assemble and set up furniture and display mounts is strongly preferred.

• Must have strong attention to detail and ability to follow directions through to completion.
• Ability to prioritize, balance, and organize information while completing multiple tasks.
• Excellent written and verbal communication skills.
• Excellent teamwork skills.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.

• CompTIA A+ Certification preferred.

• Entry level

• Full-time

• Information Technology

• Transportation, Logistics, Supply Chain and Storage

Ready to take your IT career to the next level? Apply today and join a team that values innovation, problem-solving, and growth. Click Apply Now to start your journey — one of our recruiters will reach out to you shortly!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Fort Wayne, IN