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Hybrid Service Desk Analyst - IT Support Healthcare

Job in Fort Wayne, Allen County, Indiana, 46804, USA
Listing for: Parasol Alliance
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 36000 - 39000 USD Yearly USD 36000.00 39000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Service Desk Analyst - IT Support for Healthcare

Parasol Alliance seeks a Service Desk Analyst in a hybrid role based in Fort Wayne, IN. You will provide Level 1 and some Level 2 support, handling hardware and software onsite and collaborating with vendors as needed.

Expect to ensure ticket resolutions per SLAs, document issues in tickets, and deliver excellent customer service by phone, email, and in person. Travel to multiple locations is required, with a 4-day onsite schedule every other week.

We are looking to fill the Hybrid Service Desk Analyst - IT Support for Healthcare position at Parasol Alliance in Fort Wayne, IN, United States.

We would love to welcome a new Hybrid Service Desk Analyst - IT Support for Healthcare to our organisation in Fort Wayne, IN, United States.

For the Hybrid Service Desk Analyst - IT Support for Healthcare position at Parasol Alliance, we are reviewing applications now.

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