Technical Support Manager, Customer Success & Escalations
Listed on 2026-10-20
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IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Cribl is seeking a Technical Support Manager to lead a highly technical support team and drive customer success by providing in-depth knowledge of data management systems and Cribl's solutions. You will mentor engineers, manage escalations, and push for measurable outcomes across SLA, CSAT, and efficiency metrics.
You will collaborate with customers and engineers, develop and refine processes, and expand your product expertise within Cribl's suite.
We would love to welcome a new Technical Support Manager, Customer Success & Escalations to our team in Indianapolis, IN, United States.
We are looking to fill the Technical Support Manager, Customer Success & Escalations position at Cribl in Indianapolis, IN, United States.
The Technical Support Manager, Customer Success & Escalations role at Cribl is now open for applications in Indianapolis, IN, United States.
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