System Engineer

We are seeking an experienced Systems Engineer to serve as a technical leader and go-to resource for our client's IT infrastructure team. This role will play a critical part in delivering infrastructure projects, keeping systems stable and secure, and mentoring the team that supports end users.

• Offer technical direction and oversight to system administrators
• Handle daily monitoring, maintenance, and administration of assigned systems, applications, servers, clients, and network devices
• Track infrastructure performance, availability, and security
• Act as technical lead during major incidents to restore failed systems, and deliver root cause analysis afterward
• Work escalated support tickets and guide lower support tiers
• Keep management, development teams, end users, and business leaders informed of issues and impacts
• Advise business stakeholders on getting the most from current applications
• Evaluate, update, and deploy client system software
• Maintain and improve the performance of new and existing systems, databases, and applications
• Support ongoing system patching
• Lead IT projects from initiation through closeout, and own assigned IT work on enterprise projects alongside project managers
• Take part in disaster recovery planning, preparation, and execution
• Maintain documentation for network configuration, mapping, processes, and service records
• Participate in an on-call rotation
• Stay current on technology trends through workshops, user groups, and conferences

• 5+ years of systems engineering experience in the Microsoft ecosystem
• Experience in a hybrid on-prem/Azure environment
• Experience with VMware (Hyper-V experience also considered)
• SCCM experience for patching, OS upgrades, and application updates/deployments
• Monitoring experience with PRTG or a similar tool

• Experience completing a VMware to Hyper-V migration